Privacy Policy

We collect information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process payments and refunds.
• Email you regarding your account or order.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site, terms, and policies.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Library Partners: We share necessary student data with the specific library branches where you have active subscriptions for attendance and management purposes.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

We use cookies and similar technologies to operate the Service (for example, to keep you signed in and to protect sessions), understand usage, and improve reliability. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, parts of the Service may not function correctly.

• Essential cookies: required for authentication, security, and core features.
• Preference cookies: remember settings such as theme.
• Analytics/diagnostics: help us understand performance and improve user experience.

We retain personal information only for as long as necessary to provide the Service, meet legal and accounting obligations, resolve disputes, enforce agreements, and prevent fraud. Retention periods may vary depending on the type of data and your relationship with a Library (for example, active subscriptions and attendance records).

Our service providers may process data in regions outside your state or country. Where required, we take steps to ensure appropriate safeguards are in place for cross-border transfers.

The Service is intended for users who can lawfully use it under applicable law. If you believe a child has provided personal information without appropriate consent, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will update the “Last updated” date and, where appropriate, provide additional notice.

If you have questions or comments about this Privacy Policy, please contact us at: